FAQ

Home FAQ

General

How can I explore SPM Brand’s professional machines?

In our factory we host the Center of Excellence of Beverage range. Here you can see and test our machines with the support of a dedicated Beverage Specialist, that will be at your disposal to test your product on our equipment, to perfect your recipes and to train you on how to get the best from your machine. You can arrange product demonstrations or technical trainings with our dedicated team or visit our factory by request to witness our manufacturing process firsthand.

Where can I locate a distributor for SPM Brand equipment?

Feel free to reach out to us, and our knowledgeable sales team will be readily available to assist you in finding a distributor that suits your specific needs.

Where is SPM Brand equipment manufactured?

All of our equipment is manufactured in Italy and produced at our factory in Spilamberto, located in the province of Modena. Our daily commitment is to ensure the production of reliable, high-quality equipment, consistently innovate by establishing new industry standards, and foster trusted relationships with customers worldwide.

What is the disposal process for SPM Brand machines at the end of their lifecycle?

To ensure sustainable practices, we offer a comprehensive repair service for your SPM Brand machines through a dedicated company for Italian assistance, and through a network of partner abroad. This way, your machines can be rejuvenated and continue serving your needs.

My Machine

How can I find the serial number of my SPM Brand equipment?

The serial number of your SPM Brand machine is typically easily visible to the naked eye. You can usually find it located either behind the drip tray or on the chassis, depending on the model.

How can I obtain the user manual guide for my SPM Brand machine?

Our website offers a convenient resource for accessing all the relevant documents, including user and technical guides, specific to each machine model. You can find these in the User & Technical Guide section, or you can contact us.

How can I prevent machine failures?

You can proactively prevent equipment failures by diligently following the maintenance and usage instructions provided during your machine’s installation. This careful maintenance will help safeguard your equipment from damage or breakdowns.

Is it possible to customize my equipment?

Our equipment are designed to offer the maximum level of customization. We know that promoting the product or the brand is important for many of our customers. For this reason, each of our pieces of equipment can offer various customization options, from graphics in specific slots, to prints on panels and colored plastics.

Do you need to contact us?